EQ Academy Student Cancellation Policy
Refunds will be processed based on your date of cancellation. The cancellation fees below apply to cancelling all or part of your registration. To cancel, please contact our office at 419-352-1134 during business hours.
- Until Wednesday, March 22, 2023: No cancellation fee
- March 23 - March 29, 2023: 50% cancellation fee
- During event: No refunds are available
Unfortunately, Electric Quilt cannot refund payment if cancelled after the event has begun, in cases of no-shows, or if a student has been asked by a staff member to leave because he/she was not following our COVID-safety protocols.
If you become ill and/or are experiencing COVID-19 symptoms at any time, please contact our office.
Refunds normally show up on your account within 3-5 business days.
EQ Academy Event Cancellation Policy
The Electric Quilt Company (EQ) reserves the right to cancel this event, or an individual class, due to low enrollment or other circumstances which would make the event non-viable.
If EQ cancels the event or class, students will be given a full refund.
EQ At Home Online Classes
Online classes cannot be refunded. For any issues that you experience with an online class purchase, please contact our Customer Service team.